At your cost we may agree to accept purchased equipment back if the item does not meet your needs, the equipment will need to be returned within 14 days of purchase with complete packaging intact. A 20% administration fee is deducted from any refund amount. The administration fee is required to account for duplicate processing, depreciation and restocking. Freight charges are non-refundable.

All special order items / non-stock products are non-refundable or exchangeable.

Return enquiries should be directed to:

Email: keytools@hypertec.co.uk

Phone: +44 (0) 1488 686844